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Services

Configuration

Our Configuration Complex complements new product supply by offering a range of value-add services, from asset tagging to comprehensive commissioning for server technology and any other peripherals.

We are continually monitoring and improving our Configuration operations to ensure that they are aligned to your business needs.

Service Desk

Customer service is usually defined by how well incidents and problems are dealt with. First impressions count and it’s critical to deliver excellent support in the most cost effective and operationally efficient manner.

Our tailored Service Desk solutions include combinations of in-house, onshore and offshore skills which deliver immediate cost efficiencies with a service availability of 24 x 7 x 365. Our Dedicated Service Desks provide for additional confidentiality and security requirements whilst our Shared Service Desk solutions offer additional economies of scale.

Solution

SCD’s Solution services ensure that a customer’s IT project are supported by a strong project framework and governance process, to ensure project objectives are met, with the minimal disruption to the Business.

Installation

We have developed a broad range of Server Installation Services that reflect our customers changing needs. These can be provided independently or as part of a total Managed Service Solution.